Last Updated: October 2025
Your privacy is of the utmost importance to us. This Privacy Policy explains how ANTEBE Pty Ltd ("ANTEBE", "we", "our", or "us") collects, uses, discloses, and protects your personal information when you visit our website www.antebe.com.au, interact with our official social media channels (including Instagram and other platforms), make a purchase, subscribe to our communications, or otherwise engage with our services.
By using our website or engaging with us online, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
ANTEBE Pty Ltd is an Australian company operating from Level 3, 1049 Victoria Road, West Ryde, NSW 2114, Australia.
We are the data controller responsible for determining how your personal data is collected and used.
For privacy-related enquiries, you may contact us at:
Our website and services are not directed to children under the age of 16, and we do not knowingly collect or process personal information from minors. If we become aware that personal information has been collected from a minor without parental consent, we will promptly delete such data.
2. What Personal Information We Collect
We collect personal information that you provide to us directly, as well as certain data automatically through your interaction with our website and social media platforms. The types of information we may collect include:
Identity and Contact Information: name, date of birth, address, email, and phone number.
Account Information: username, password, and login credentials if you create an account on our website.
Purchase and Transaction Data: billing and shipping address, payment details (processed securely by Stripe), and purchase history.
Marketing and Communication Data: your preferences in receiving marketing communications, and records of your communications or interactions with us, including via direct messages on social media.
Technical and Usage Data: IP address, browser type, device identifiers, site activity, pages visited, referring URLs, and analytical data collected through cookies or social media insights.
Social Media Data: any information you share or make public through our social media pages, such as comments, messages, tagged content, or participation in campaigns, contests, or collaborations.
Email and Newsletter Data: if you subscribe to our mailing list, we collect your name and email address to send you updates and promotional materials.
3. How We Collect Your Information
We collect your personal information in several ways, including:
When you visit or browse our website;
When you create an account, make a purchase, or subscribe to our newsletter;
When you contact us by email, through online forms, or via our official social media accounts;
When you engage with our social media content (e.g., likes, comments, messages, or tagged posts);
Automatically, through cookies, analytics, and advertising pixels (such as Google Analytics and Meta Pixel).
You may choose not to provide certain information, but this may limit your ability to use some features or receive specific services.
4. How We Use Your Information
We use your personal data for the following purposes:
To provide, manage, and improve our products, services, and customer experience;
To process and fulfil your orders, payments, and deliveries;
To manage your online account and verify your identity;
To communicate with you, including responding to enquiries or requests made via our website, email, or social media channels;
To send you marketing, promotional, or informational communications (where permitted by law);
To manage giveaways, collaborations, and campaigns on our social media platforms;
To contact you for voluntary customer feedback or satisfaction surveys to help us improve our products and services;
To analyse customer behaviour and preferences to improve our offerings;
To comply with legal obligations and regulatory requirements;
To protect our business, prevent fraud, and enforce our terms and policies.
5. Marketing, Advertising, and Analytics
We use analytics and advertising tools, including Google Analytics and Meta Pixel (Facebook and Instagram), to understand website performance and deliver personalised content and advertisements across our digital platforms, including social media.
These tools may use cookies, pixels, and similar technologies to collect data about your interactions with our website and social media content. You may manage your preferences or opt out of personalised advertising through your browser settings or via the privacy settings on Google, Meta, and other platforms.
If you have subscribed to receive marketing communications, you may opt out at any time by following the unsubscribe link in our emails or contacting us directly.
6. Payment Information
All payments on our website are processed securely through Stripe, a third-party payment service provider. ANTEBE Pty Ltd does not store or have access to your full credit card details. Stripe processes your payment information in accordance with its own privacy policy and security standards.
7. How We Store and Protect Your Data
Your personal data is stored securely in electronic systems managed by us and our authorised service providers. We take appropriate technical and organisational measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction.
While we take reasonable steps to protect your personal data, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.
8. International Data Transfers
As we operate digitally, some of our service providers may store or process data outside Australia, including in the United States, Europe, and other jurisdictions.
When we transfer your personal data internationally, we take appropriate steps to ensure that your information is handled securely and in compliance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR).
9. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.
When personal data is no longer required, we securely delete or anonymise it.
10. Your Rights
Depending on your location, you may have the following rights under privacy laws such as the Australian Privacy Principles (APPs) or the General Data Protection Regulation (GDPR):
The right to access and obtain a copy of your personal data;
The right to correct or update inaccurate or incomplete data;
The right to request deletion of your personal data (“right to be forgotten”);
The right to restrict or object to certain forms of processing;
The right to withdraw consent for marketing at any time;
The right to data portability, where applicable.
To exercise any of these rights, please contact us at antebe.info@gmail.com. We may require proof of identity before processing your request.
11. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse performance, and deliver personalised advertising.
You may choose to disable cookies through your browser settings; however, this may affect certain features or functions of our Site.
For further information, please refer to our separate Cookie Policy.
12. Links to Other Websites and Social Media
Our website and social media channels may contain links to third-party websites, online stores, or other social media profiles. We are not responsible for the privacy practices, content, or data policies of these third parties.
We encourage you to review the privacy policies of any external sites or platforms you visit before providing any personal information.
13. Changes to This Policy
ANTEBE Pty Ltd may update this Privacy Policy from time to time to reflect legal, technical, or business developments. The updated version will be published on our website with the “Last Updated” date revised accordingly.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
ANTEBE Pty Ltd
📍 Level 3, 1049 Victoria Road, West Ryde NSW 2114, Australia
Last Updated: October 2025